In this day and age, using the right technology is an important part of running a business. However, technology progresses so quickly that it can be difficult to know exactly what software, apps, and mobile devices to look for. And on top of that, every business has its own unique needs so what works for the restaurant across the street might not work for your salon or spa business.
In this blog post, we’ll list the different types of technology salon and spa businesses should use. Before we start, it’s important to note that we recommend businesses use cloud software. Since it’s hosted online, cloud software is accessible through any internet-connected computer or mobile device. Additionally, different systems are able to connect and share data, automating various responsibilities for business owners. Now let’s get into it.
Salon and spa management software
Your main goal is to get clients to come in so you can in turn provide them with a great experience. You can accomplish this goal with the help of the following technology:
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Appointment scheduling software – You can easily schedule and track client appointments using scheduling software. It can even connect with your website so clients can view what times are available and book an appointment online.
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Inventory software – If you sell any products, you can track your stock using inventory software. It can sync with your point of sale system so you always have an accurate count of each item you sell.
Financial software and mobile apps
Keeping accurate and up-to-date financial records is essential to any business. The following technology can help you manage your salon or spa business’s finances:
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Accounting software – Your business needs to maintain a general ledger that has all your transactions recorded and organized. Cloud accounting software can connect with your online bank account and other financial software so your records are automatically updated.
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Merchant processor – Make it easy for your clients to pay you using a credit or debit card with a merchant processor.
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Point of sale (POS) – You can charge clients for specific services/products using a POS system. And all along, you’re keeping detailed sales records that can help you make smart business decisions.
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Payroll software – If you have any employees, you can use payroll software to track their hours, tips, benefits, and withholdings.
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Bill payment software – You can keep track of all your bills and make sure they’re paid on time using bill payment software.
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Receipt app – If incur expenses outside of your business, take a photo of the receipt using a mobile app so the details are instantly sent to your general ledger and other financial software.
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Cloud document storage – Instead of keeping a disorganized filing cabinet around, store your documents online so they’re out of the way but still easy to get to.
Marketing technology
Marketing helps your business stand out among your competitors. Here is some basic technology you can use to get the word out:
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Website – Every business should have a website but salon and spa owners in particular can attract clients by showcasing their business on the internet. Be sure your website links with your appointment scheduling software so your clients can book online.
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Social media – People are on social media and your business should be too. You can share photos, video, and other information that can encourage people to book an appointment.
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Email software – You can keep clients coming back with a sound email marketing strategy. You can send them special offers and even a monthly newsletter so you stay on their mind.
And a few more
We’ve covered the main technology salon and spa businesses should use but here are few more worth considering:
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Streaming music – Set a pleasant mood in your studio with the right music
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Mobile lighting/sound/temperature control – Even lights, speakers, and the thermostat can be controlled on a mobile device or computer.
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iPads/tablets – They have so many features that can help you run your salon or spa business. Plus, you can always have your tablet handy so you don’t have to wait until you’re back at your computer to take care of anything.
BookKeeping Express (BKE) specializes in accounting and bookkeeping services for salons, spas, and other health and wellness businesses. We can help you manage your finances and advise you on the best technology to use in your business operations. Visit our health and wellness page to learn more.